INFORM Workshop
"User Needs for Mobile Electronic Information Services"

March 20, 2003
Athens, Greece

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INFORM Workshop

The INFORM Workshop entitled: "User Needs for Mobile Electronic Information Services" took place in Athens, on 20 March, 2003.

An increasing number of users of innovative electronic information services want to access services with various devices and platforms, via different networks, at any time and from any place. The aim of this workshop was to exchange knowledge about how electronic publishing projects elicited user requirements and to enhance awareness of new techniques and methods for user needs analysis.

The workshop was free of charge for IST project participants and brought together experts in user-centred product creation and practitioners from projects developing mobile electronic information services.

The event was organised by ACit GmbH and hosted by INTRACOM in association with the European Commission INFORM project (the publishers of El.pub) which is funded by the Interactive Electronic Publishing sector of the IST programme.

A summary of the workshop has been published by the organisers and is downloadable as a Word document form the El.pub site at: http://www.elpub.org/informathens.doc

Workshop Presentations

Presentations given at the workshop are available for download from the VNET5 website at:

URL: http://www.vnet5.org/pub/inform-workshop-athens.html

Workshop Agenda

9:30-10:00 Registration open  
Welcome and Introduction Ian Johnson, INFORM
Albert Gauthier, EC
Elke-Maria Melchior, ACit
Increasing the competence and maturity for user-centred product creation Tom Bösser, Kea-pro, Switzerland
11:00-11:30 User needs analysis - a precondition for validation planning Elke-Maria Melchior, ACit, Germany
11:30-12:00 Coffee break  

Presentation & demonstration - "tools for evaluating mobile applications"

Anne Jansen, Noldus Information Technology, Netherlands
12:30-13:00 Bridging the gap between user needs analysis and market analysis Speaker to be confirmed
13:00-14:00 Lunch  
14:00-14:30 User requirements and user tests in GIMODIG - focus on desktop research Tiina Sarjakoski & Tapani Sarjakoski, Finnish Geodetic nstitute, Finland
14:30-15:00 User requirements analysis in INMOVE - focus on scenarios and personas, focus group analysis James Orwell, Kingston University, UK
15:00-15:30 User requirements analysis assisted by online questionnaires: the lessons learned in PISTE and the implications for MELISA and LoVEUS Thanos Demiris, INTRACOM, Greece
15:20-16:00 Applying contexual inquiry methodology for capturing end-users requirements in mEXPRESS Ioannis Mathes, INTRACOM, Greece
16:00-16:30 Coffee break  
16:30-17:00 Open debate on user needs analysis  
17:00 Close  

To register please send the following information by email or fax: Name, Project, Organisation, Address, Email, Phone and Fax.

Email: registrations mailto:workshops@acit.net
Fax: registrations +49 7252 973 771
URL: ACit http://
URL: INTRACOM http://www.intracom.gr
URL: INFORM http://www.elpub.or

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